Welcome

Customer Service & Support Desk

Customer Service & Support Desk
Group Training or Individual Training at your site or ours.

If you need a class, call Nereda at 360-584-8614 or Toll Free: 1-855-SMART50 (1-855-762-7850) 48 US States or email her and we will schedule it for you. No Evening classes except by appointment for the summer.

<span style="color:blue">Customer Service </span>
$400.00, 2 trainees for  $750.00, 3 trainees for  $1,050.00, 4 trainees for  $1,300.00, 5 trainees for  $1,500.00, 6 trainees for  $1,650.00, 7 trainees for  $1,750.00
CSTR22
2012 Customer Service Training - 8:30 AM to 4:30 PM. If you are not the attendee, please add the name and email addresses for each attendee in the 'Register for Class' Menu or send an email. Thanks.: 
<span style="color:blue">Customer Service:  Maintaining A Positive Attitude</span>
$400.00, 2 trainees for  $750.00, 3 trainees for  $1,050.00, 4 trainees for  $1,300.00, 5 trainees for  $1,500.00, 6 trainees for  $1,650.00, 7 trainees for  $1,750.00
CSMPA22
2012 Training Schedule for Customer Service - Maintaining A Positive Attitude - Bellevue - 8:30 AM to 4:30 PM - If you are purchasing the class and are not the attendee, please write the name and email address of each attendee in the comments box in the 'Register for Class' Menu or just send an email. Thanks: 
<span style="color:blue">Serving  Difficult Clients </span>
$1,200.00, 2Register Yourself, or 1 or More Trainees For Class$2,250.00, 3Register Yourself, or 1 or More Trainees For Class$3,150.00, 4Register Yourself, or 1 or More Trainees For Class$3,900.00, 5Register Yourself, or 1 or More Trainees For Class$4,500.00, 6Register Yourself, or 1 or More Trainees For Class$4,950.00, 7Register Yourself, or 1 or More Trainees For Class$5,250.00
CSSD22
2012 Training Schedule for Serving Difficult Clients - Bellevue - 8:30 AM to 4:30 PM. This class is Guaranteed to Run if you have two people attending. (GTR) If you are not the attendee and you are purchasing the class for others, please put the name and email of each attendee in the 'Register for Class' Menu or send the attendee information to us in an email. Thanks.: 
<span style="color:blue">Help Desk Training For Managers</span>
$799.00
TRSC01
2012 Training Schedule for Help Desk Training For Managers: 
<span style="color:blue">Change Management for Support Centers</span>
$399.00
TRSC02
2012 training schedule for Change Management For Support Centers: