A project manager exudes emotional intelligence when he or she is able to adapt adeptly humanizing any situation, political, technical or otherwise within the complexity of the many interrelationships between project teams, internal and external stakeholders and the organizational environment they represent, exploiting emotional health and project success simultaneously.
Think about your recent projects and spend 5 minutes over the next 7 days thinking about how you can keep improving your leadership using emotional intelligence during your next project.
Servant leadership benefits the success of the project by providing an environment that is conducive to maximizing team performance, working effectively in traditional agile or BA projects. The project manager cares for the team's physical comfort, encouraging the team working in close proximity to maximize transparency through sharing and sometimes providing a "phone booth" in order for team members to make their personal calls away from eavesdropping. Servant leadership is necessary during agile project management, even virtual teams are encouraged to work within "close proximity" via live video conference in order to promote team collaboration and sharing.