Since 2007 SmartPath LLC has been proud to deliver world class project management consulting and related training, including program management certification, business analysis and agile project management certifications. Our training provides knowledge, skills and tools that not only aid in passing the exam, but they are essential to driving project or program outcomes too. We also offer other related training that aren't certification-focused. You will have the opportunity to train with an industry professional, who is an expert. SmartPath LLC is a PMI(R) Authorized Training Partner (A.T.P),# 3441.

Policies

100% Live Online Training has become our main method of training due to popular demand, quality of training, and big price savings. We also train organizations both 100% Live Online or Onsite traditional classroom training at a suitable location in Washington, DC, WA, and Michigan. We will be glad when the coronavirus has been managed to the extent that it is no longer a major threat. We look forward to more onsite trainings soon.

Contact us: Please call Nereda Haque, PMP for all information on training or email her.

Our Main Classes: The PMI(R) classes are our biggest seller, the PMP Exam being # 1.
PMP Certification Exam Prep
2. PMI Agile Certified Practitioner (PMI-ACP)(R) Exam Prep
3. Program Management Professional(PgMP)(R) Certification Exam Prep
4. CAPM Certification Exam Prep
5. PMI Professional in Business Analysis (PMI-PBA)(R)
6. Program Management, PgMP Certification
7. PMI Scheduling Professional (PMI-SP)® Certification Prep

Strategic alignment of projects to organizational goals and objectives to achieve business value is the focus of the PMP training, as well as Agile certifications, and across our certification classes. The PMI-PBA role plays a separate role in mature organizations but is often performed by a Project Manager in less mature organizations.

For the first time in 40 years, PMI is creating a PMP exam book starting with the new PMP exam starting 1-2-2021.

Other Training: Power Bi for Enterprise Professionals - standard and advanced. These classes teach efficiency in Power BI for decision making and visualization as well as predictive analysis.

Other Popular Training: Other Microsoft Training, Six Sigma Yellow Belt and Green Belt Certification training, and other related training.

See the home page.

Consulting for Short-Term: About SmartPath LLC Consulting services: We can also train, mentor and coach your resources for specific projects.

Our Vision:

At SmartPath LLC, we believe that every organization can make their business path smarter by adopting best industry practices, tools and techniques and continuous training. Project Management is the best vehicle for change management in today’s dynamic business world. We provide "employer ready" skills training in project management - traditional and or agile, business analysis for requirements management, business processes, and IT Systems, that enable organizations to make their business path smarter. You can provide your own employees specific "project ready" customized training using our specialized services.

The two members of SmartPath LLC have over 50 years combined experience in the field.

We look forward to hearing from you.

Nereda Haque, PMP

360-584-8614

Our contact information

Nereda Haque is the best person to contact for further information for both short term SME assistance or training questions. Phone for Nereda Haque, PMP: 360-584-8614 (Direct) Phone for Mo Haque, MSEE (Electronic & Electrical), PMP, PI-ACP, PMI-PBA, CMfgT, EDMP: Contact Nereda.

You may contact Mo Haque concerning IT or Business Process Projects if you wish, but please copy Nereda Haque, PMP to your email as he may not see your email. Mo is generally more reachable by appointment, and Nereda facilitates connections with Mo in a timely manner. Nereda is also responsible for marketing, promotions, decision-making and administration for all training, and consulting. Mo Haque's email is: It is best to email Mo Haque, MSEE, MSEE. PMP as he is seldom available upon demand.

FAX ONLY: 1-888-391-2148 SmartPath LLC. Please use this number to send faxes. We don't use this number to pick up messages, so we won't get your message if you leave it on this number.

Cage Code: 5AQK6

Please note that unless you or your organization has made a training appointment at one of our listed locations, or close-by locations, our classes are 100% Live Online. We are providing a lot of organizational training both onsite and 100% Live Online. Onsite is temporarily on hold due to the coronavirus.

Please call Nereda for all information on training or email her.

Possible locations for onsite training in MI, WA, or DC: Training may also be offered at nearby hotels if conference rooms are unavailable. All training is currently 100% Live Online.

Headquarters: Michigan: 100 W. Big Beaver Rd, Suite 200, Troy, MI 48084, a hotel, your organization's conference room or other suitable location.

Preferred Mailing address:
207 Hickory Dr, Troy, MI 48083

Policies

1. Policies for Ordering, Cancelling Orders, Classes or Quizzes & Shipping Information:

If you just ordered an online class, materials will be mailed out using U.S.P.S. (United States Postal Service.) If you are ordering materials separately from class, to update your training, you must be in our current training program or you must be a past SmartPath LLC trainee for the exact same training. This policy adheres to our agreements with the Project Management Institute, Inc. Materials come with the class and we offer purchase to current or former trainees only, for materials replacement or to update your training only. Most orders will go out within 1 to 3 business days or less. To order quiz practice: Order the night before in order to start the next day or order earlier and provide us a start date please or we will start your quiz practice immediately. Please pay attention to "For SmartPath LLC trainees" only purchases. These are loyalty programs and apply to repeating the same classes at a big discount. There are also other discounts offered for new classes by SmartPath LLC's former trainees. Contact Nereda Haque, PMP and ask for more details. We provide coupons for classes where loyalty isn't already applied.

2. Refund, Returns and Cancellation Policies for Products, Training registration and software returns:

3. Product purchases: We offer 100% satisfaction guarantee or your money back, within 30 days of purchase, except shipping and handling fees. Please get a return authorization number before returning any products. If you cancel an order after it has been shipped, return policies are the same as 100% money back satisfaction guarantee policies, less shipping and handling.

4. Software: No refunds on software except manufacture defects or if the shipping is lost. We currently don't ship or sell any software at this time.

5. Online Quiz Practice Subscriptions: These subscriptions have a start date and end date for the amount of time you purchased. We handle these subscriptions manually, so we can be sensitive to the exam needs of the trainees. Because our trainees have exams and cannot always get an exact date, we provide a few days of leniency to avoid practice cut-off for an exam. Otherwise, if you need more time, purchase an extension to your subscription before it runs out or simply re-subscribe when you are ready to do more practice. Extensions and subscriptions start at $39 for 15 days. The subscriptions are all licenses for the use of one person. You can use your quiz for unlimited hours or practice during the subscription period. All of our classes with online quiz practice have 30 days of free online practice with a specific start date. Most people don't need more than that. Plan your training dates so you can start your quiz practice at the end of your training. We don't provide free quiz practice to those re-sitting the training. If you want the quiz practice after 30 days of your original or retraining class, you will need to purchase it. Retraining classes are "do it again" training purchases after your free re-sitting has ended.

6. All Training Registrations for Onsite or Live Online Training: If you cancel your Training Class or any class 3 days in advance of the first day of training, you will have back the amount you paid for training less $100 service fee or you can reschedule another class at another time at no loss to you. Most people simply reschedule at no cost. If you cancel within less than 3 days’ notice, you will receive a refund minus $100 service fee or you can reschedule a class at no loss to you; except, if you cancel your class after 11 AM the day before your class begins, you will not receive a refund. However, you may still reschedule your training at no loss to you, instead of a refund, which is what most people do. If you miss any day/days of a class, you can make it up at another time without loss to you. Also, we do not refund or adjust the cost of the training you paid for if you do not complete your training. You have up to six months to complete your training from the time of your first class or the first class you registered for, should you require to reschedule. Anyone who decides to cancel a class, and loses $100, may ask for $100 off on the next class that they purchase. Note: if the exam is changing for the class portion that you missed, make sure you catch it up before it's too late. When an exam changes, you may not re-sit the class. You will need to purchase new training. Free re-sitting comes with the PMP, CAPM, PMI-PBA and PMI-ACP classes only. Free re-sitting is for up to six months or until the last class purchased by someone else, whichever is first.

7. 100% Live Online Cancellation Policy. 100% Live Online Training cancellation involves materials which are received ahead of class. If you cancel the training, you need to return the materials at your cost in good condition. Definition of good condition: If you have workflows, they should be unscratched, not creased, clean and free of writing. Also, the class book or books must be unopened if they are shrunk wrapped in plastic, and not written on, so they can be provided to another trainee, or an additional deduction of up to $75 in addition to the $100 for the class cancellation, will be made from the class refund. Please understand that we cannot give your materials to another trainee if they have been damaged or used in any way. If we send the materials out to you, you should know that you wish to take the training, and it's unlikely that you will need to cancel in order to avoid loss of funds, or simply reschedule your training which you can do at no cost to you. When an exam changes, you may re-sit for up to six months or until the last class purchased by someone else, whichever is first.

8. Special circumstances for some of the Project Management Institute's Certifications only – Re-sitting and How It Works for PMP, PMI-PBA and PMI-ACP Certifications

9. Re-sitting Opportunities. For PMP®, PMI-ACP, PMI-PBA, and CAPM® Certification Training with Exam Preps only: You may repeat your original project management certification training at no further cost to you via 100% Live Online re-sitting using your computer. When an exam changes, you may re-sit for up to six months post training or until the last purchased by someone else, whichever is first. All re-sitting is 100% Live Online. New exams require new training. You will need new materials and you will need to purchase new training. You can; however, take advantage of our loyalty retraining programs. We are sensitive to your learning needs.

10. Procedure for re-sitting classes mentioned in # 9 above: All re-sitting is available 100% Live Online. Email Nereda Haque, PMP to request a re-sitting opportunity. For best results, schedule a re-sitting in advance. You can re-sit one or more times for up to six months or until the last class purchased by someone else, whichever is first, if there is an exam change. 11. CAPM trainees:

(a) Due to an upswing in CAPM trainees we are offering the CAPM training monthly. CAPM Certification with Exam Prep is for just CAPM trainees only. Six month of free re-sitting or until the last class purchased by someone else, whichever is first. Because sometimes the exam changes. For new exams you will need retraining and you will need to purchased that. We do; however, have loyalty programs so you can still save money. All re-sitting is 100% Live Online.

(b) CAPM Trainees should have at least 1,000 to 1,500 hours of project management experience, and or project management support or event planning, so they are not new to project management in order to join our training. Otherwise, this training would not be suitable for you. The CAPM exam approval only requires our training class or a minimum of 23 hours of experience. Loyalty for CAPM Trainees who want to take the PMP exam: CAPM trainees can participate in the loyalty PMP, Do It Again Programin order to take the PMP exam next time or they can take the CAPM exam every 5 years to keep their credential,.

(c) Before paying for training, a CAPM customer in DC should send us their resume first. This is required by Washington, DC. We are pleased to look over the experience of anyone interested in our training in order to assess suitability for our training.

12. PMI-ACP (Agile) and PMI-PBA (Business Analysis Classes: Classes such as PMI-ACP are now held almost every month, and PMI-PBA are still offered 3 or more times per year, and PMI-PBA rarely has re-sitting opportunities available over a weekend. Don't be too fussy about your choices if you need to re-sit or make the most of your time when you take the class the first time. PgMP certification training is offered 3 to 4 times a year depending on demand.

13. Re-sitting is only available when classes are purchased by someone else and when the exam has not changed. When the exam has changed then free re-sitting is not available as the curriculum has changed

14. Submitted Application: If you request to re-sit the class, you may also need to show that you have submitted your application to the Project Management Institute for exam approval, especially if you are a repeat re-sitter and you still have no exam date. In lieu of proof: Send your application for your exam to us for review, and then submit it as soon as possible after review. Please note that you should take your appointment to re-sit your training seriously.

15. If you fail to give notice that you cannot attend prior to re-sitting opportunities, you may not receive further re-sitting opportunities.

16. Materials: The PMP(R) Prep book ordered by us for you when you purchase a training.

17. If there is a new PMP Exam check in frequently with us.

18. PMI-ACP Certification: PMI-ACP Exam.

19. PMI-PBA Exam.

20. Loyalty Do It Again Programs for PMP, PMI-ACP and PMI-PBA training. See the Do It Again classes in the main class menu for PMP, PMI-PBA and PMI-ACP certification training.

21. The PMP Exam changed on 1-2-2021:

22. Six Sigma Training: There is no pass guarantee for the CSSGB or CSSYB as they are both open-book exams. Everyone who has done the training over the last couple of years have passed these exams. We have a very experienced trainer. There is no re-sitting for this training. It is an open book exam.

23. PgMP Certification Training: There is no guarantee for this class, and no promised re-sitting. However, we do work with our candidates quite a bit to get them ready for this difficult exam. If the PgMP exam changes, then you will need retraining. We don't have a loyalty price for this yet as everyone has taken the exam so far. We can update our website for loyalty training. Just contact us.

24. If you have any questions, please send them to neredahaque@smartpathllc.com

25. For Michigan Trainees ONLY - This notice is a Michigan State Requirement: At SmartPath LLC we want happy, satisfied trainees. Your success is our mission. If you have any complaints, please contact us so we can resolve any issues that you might have with SmartPath LLC. Contact: Nereda Haque, PMP at 360-584-8614 or neredahaque@smartpathllc.com.

If you cannot resolve them, you may do the following:

If you have any concerns under the Proprietary School Act 148 of 1943, you may file a complaint

Your complaint must be in writing

http://www.michigan.gov/lara/0,4601,7-154-61343_35395_35396-139958--,00.html